Privacy Policy

This Privacy Policy ("Policy") sets out how z777cb ("the Platform", "we", "us", "our") collects, uses, stores, shares and protects the personal data of individuals ("Users", "you", "your") who access or use the online gaming platform available at https://z777cb.cam (the "Website").

z777cb is an English-language online gaming information and betting platform designed for adult users, with a primary focus on users based in Pakistan. We understand that privacy is a serious concern for our users — particularly those in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar who interact with our platform using personal devices and local payment methods such as Easypaisa, JazzCash and Raast. This Policy is written in clear, plain English so you understand precisely what happens to your data.

By accessing the Website or creating an account, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any provision of this Policy, you must not use the Platform. This Policy should be read alongside our Terms & Conditions.

For the purposes of this Privacy Policy, the following terms carry the meanings defined below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including name, email address, date of birth, national ID number (such as CNIC for Pakistani users), payment details, IP address and device identifiers.
• "Processing" — any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure or destruction.
• "Data Controller" — the entity that determines the purposes and means of Processing Personal Data. For the purposes of this Policy, z777cb is the Data Controller.
• "Data Processor" — a third party that processes Personal Data on behalf of z777cb under a written data-processing agreement.
• "Cookies" — small text files placed on your device by the Website to store session information, preferences and analytical data.
• "KYC" — Know Your Customer identity and age-verification process, including submission of identification documents and proof of address.
• "Special Category Data" — a subset of Personal Data receiving enhanced protection under data-protection law, including health data, biometric data and data revealing political opinions or religious beliefs.

z777cb acts as the Data Controller in respect of Personal Data collected through the Website. As Data Controller, z777cb is responsible for determining the purposes and means by which your Personal Data is processed, and for ensuring that Processing is carried out in accordance with this Policy and applicable data-protection law.

Where z777cb engages third-party service providers — such as payment processors, identity-verification providers, game content studios, analytics platforms and customer-support software vendors — those parties act as Data Processors under written contracts that bind them to processing your data only as instructed by z777cb, in accordance with this Policy, and in compliance with applicable data-protection standards.

For all data-related enquiries, including exercise of your rights under Section 11, the designated point of contact is the z777cb data support team, reachable via the contact details in Section 15 of this Policy.

z777cb collects Personal Data through several channels. The table below summarises the categories of data we collect and the context in which each category arises:

z777cb does not intentionally collect Special Category Data. If you disclose health information voluntarily — for example, when requesting a self-exclusion or responsible-gambling accommodation — that information will be handled with the highest level of confidentiality and used only for the purpose for which it was provided.

z777cb processes your Personal Data only where a valid legal basis exists. The legal bases applicable to our processing activities are:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions, including account operation, bet settlement, withdrawal processing and provision of support services.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, KYC requirements and record-keeping mandated by our licensing jurisdiction.
• Legitimate Interests: Processing carried out on the basis of z777cb's legitimate business interests — including fraud detection, security monitoring, platform analytics and responsible gambling risk assessment — where those interests are not overridden by your rights and freedoms.
• Consent: Processing carried out on the basis of your freely given, informed and specific consent — for example, the sending of optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6.1 — Account and Service Provision

We use Identity Data, Contact Data and Financial Data to create and manage your account, process your deposits and withdrawals (via the payment methods available in the cashier), verify your eligibility to use the Platform and provide access to our cricket betting, sports, live casino, slots, table games and esports markets.

6.2 — Identity Verification and Compliance

Verification Documents and Identity Data are processed to fulfil KYC obligations, confirm minimum age eligibility, satisfy AML requirements under applicable licensing conditions and respond to lawful requests from regulatory authorities.

6.3 — Responsible Gambling Monitoring

Gameplay Data is used to monitor for indicators of problem gambling behaviour, enforce responsible gambling limits and restrictions set by you, and — where required — flag accounts for review by our responsible gambling support team. This processing is carried out in your interest and in fulfilment of our regulatory obligations.

6.4 — Fraud Prevention and Security

Technical Data and Financial Data are used to detect, investigate and prevent fraudulent activity, account takeover attempts, money laundering and prohibited conduct as defined in our Terms & Conditions.

6.5 — Marketing Communications

With your consent, we may send you promotional communications about new games, upcoming cricket events (including PSL fixtures and ICC tournaments), bonuses and platform updates. You may unsubscribe from marketing communications at any time by updating your account preferences or following the unsubscribe link in any marketing email.

6.6 — Platform Improvement

Aggregated and anonymised analytical data is used to understand how users interact with the Platform, identify performance issues and improve the user experience — including mobile performance for users accessing the Platform from Pakistani cities.

z777cb does not sell your Personal Data. We share your data only in the following circumstances and only to the extent necessary:

• Payment Service Providers: Financial Data is shared with payment processors to facilitate deposits and withdrawals via the payment methods available in the cashier. This may include third-party intermediaries involved in processing PKR transactions.
• Identity Verification Providers: Identity Data and Verification Documents are shared with licensed KYC and AML service providers for the purpose of identity, age and sanctions screening.
• Game Content Providers: Limited Technical Data (such as player ID and session tokens) may be shared with third-party game studios to enable delivery of gaming content, including slot games, live dealer tables and esports markets.
• Customer Support Platforms: Communications Data may be processed by our customer support software provider under a data-processing agreement, solely for the purpose of delivering support services.
• Legal and Regulatory Disclosure: We will disclose Personal Data where required to do so by law, court order or at the direction of a competent regulatory authority, including disclosures required under AML legislation or our operating license conditions.
• Corporate Transactions: In the event of a merger, acquisition or asset sale, Personal Data may be transferred to the acquiring entity, subject to the acquiring entity agreeing to uphold this Privacy Policy.

z777cb operates under an international gaming license and some of our Data Processors may be located outside Pakistan. As a result, your Personal Data may be transferred to, and processed in, countries other than Pakistan.

Where Personal Data is transferred internationally, z777cb takes reasonable steps to ensure that appropriate safeguards are in place — including data-processing agreements with contractual clauses that require receiving parties to apply protection standards comparable to those described in this Policy.

By using the Platform, you acknowledge that your data may be processed in jurisdictions outside Pakistan. If you have concerns about international data transfers, please contact us using the details in Section 15.

9.1 — Types of Cookies Used

z777cb uses the following categories of cookies and similar tracking technologies on the Website:

• Strictly Necessary Cookies: Required for the Website to function. These include session authentication cookies, security tokens and load-balancing cookies. They cannot be disabled without preventing core functionality.
• Functional Cookies: Remember your preferences, such as language settings and account display options, to improve your experience across sessions.
• Analytics Cookies: Collect anonymised information about how visitors use the Website — pages visited, session duration and device type — to help us improve Platform performance. No personally identifiable information is included in analytics cookie data.
• Responsible Gambling Cookies: Track session duration and gaming activity to support the operation of session reminders and responsible gambling limit enforcement.

9.2 — Cookie Management

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair or prevent your ability to log in and use the Platform. Instructions for managing cookies in common browsers are available in each browser's help documentation.

z777cb retains Personal Data for as long as is necessary for the purposes for which it was collected and to comply with our legal obligations. The following indicative retention periods apply:

• Account and Identity Data: Retained for the duration of your account and for a period of at least 5 years after account closure, to satisfy AML and licensing record-keeping requirements.
• KYC Documents: Retained for a minimum of 5 years from the date of submission, in accordance with applicable AML regulations.
• Transaction and Gameplay Records: Retained for a minimum of 5 years from the date of the transaction or gaming session.
• Customer Support Communications: Retained for up to 3 years from the date of the interaction, unless a live complaint or dispute is in progress.
• Marketing Preferences: Retained until you withdraw consent or close your account, whichever is earlier.
• Technical / Log Data: Typically retained for 12–24 months, depending on the category of log and operational requirements.

At the end of each retention period, Personal Data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

Subject to applicable law and certain legal exceptions (including AML record-keeping obligations), you have the following rights in respect of your Personal Data held by z777cb:

To exercise any of the rights above, please contact the z777cb data support team using the contact details in Section 15. We will respond within the timeframe required by applicable data-protection law — generally within 30 days of receiving a complete and verified request. We may request proof of identity before processing a rights request to ensure we do not disclose your data to a third party.

z777cb implements a layered set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction or alteration:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption at rest for stored Personal Data, including KYC documents and financial records.
• Role-based access controls and multi-factor authentication for internal systems that process Personal Data.
• Regular internal security reviews and vulnerability assessments.
• Staff training on data protection obligations and secure data-handling practices.
• Incident response procedures for detecting, containing and reporting personal data breaches.

z777cb is strictly for adult users. The Platform is not directed at, and must not be used by, any individual under the age of 18 — or the higher minimum age required by the operator's license jurisdiction.

We do not knowingly collect Personal Data from minors. If we discover or are notified that Personal Data has been collected from an individual below the minimum age, we will immediately: (a) suspend the associated account; (b) delete the relevant Personal Data to the extent not required for legal or regulatory purposes; and (c) report the matter to relevant authorities where required.

Parents and guardians who believe that a minor in their care has provided Personal Data to z777cb should contact us immediately using the contact details in Section 15 so that appropriate action can be taken without delay.

z777cb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data-processing practices, legal obligations or regulatory requirements. Material changes to this Policy will be communicated to registered Users by email or through a prominent notice on the Website, with reasonable notice before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically. The current version of this Privacy Policy is always available at https://z777cb.cam/privacy-policy.

Your continued use of the Platform following the effective date of any amendment constitutes acceptance of the updated Privacy Policy. If you do not agree with any material change, you may close your account before the effective date of the amendment.

For any privacy-related query — including requests to exercise your rights under Section 11, concerns about our data-processing practices, or to report a potential data breach — please contact the z777cb data support team through the following channels:

• Email: [email protected] (plain text only — not a clickable link)
• Live Chat: Available 24/7 via the in-platform support widget — select "Privacy & Data" as the query category for fastest routing
• Help Centre: General queries are addressed in our FAQ section

When submitting a data-rights request, please include: your full name as registered on the account, your registered email address, the nature of your request (e.g., access, rectification, erasure) and — if applicable — any supporting documentation. We may request additional proof of identity before processing your request to protect your data from unauthorised disclosure.